Customer Reviews
I love the brand and I have been buying from Wills for years now. However, it seems that while prices went up, quality has decreased.
These trainers look great but they are not very comfortable. I had to but an insole to avoid the back of my foot hurting.
Also, after a couple of weeks, the back of the inner part is already worn out.
It’s really sad because Wills is an amazing brand and have some great styles.
Hi,
I am really sorry this happened to your sneakers. You should find that they last you years without issues.
For your added peace of mind, we will always replace, refund or try to repair your purchases at any point if you are not happy - just let us know and we will take care of everything.
We would like to replace these or swap them for something else - when possible please can you reply back to the email we just sent to you with the best delivery address.
To save on waste and co2 you are welcome to keep the pair you have for seconds, a friend or charity shop.
Please let me know if I can be of any further assistance.
Speak soon
Will
Extremely uncomfortable. Cutting into pinky toe, with a weird uncomfortable ridge just on the last two toes. Also, laces are about half a mile too long...
Hi Hrvoje,
Thank you for bringing this to our attention. We're sorry to hear that the Smart Sneakers were uncomfortable for you. I understand the importance of comfortable shoes and we apologize for any discomfort caused.
Please don't hesitate to reach out to me directly. I am here to help, if you need any assistance you can email directly on will.green@wills-vegan-shoes.com
Speak soon
Will
This is a great pair of shoes that are very comfy and goes very well with almost every occasion! I recommend
J'ai acheté ces chaussures il y a plus de 6 mois et elle sont toujours aussi confortable.
Le cuir végétale semble solide et demande un peu de soin pour lui assurer une longue vie.
Je recommande !